Your privacy is our priority. This document clearly explains how cm2 collects, uses, stores and protects your personal data. We believe every member has the right to know what happens to their information.
Cm2 takes the privacy of its members' personal data very seriously. As an online entertainment platform operating in Malaysia, we are subject to the Personal Data Protection Act 2010 (PDPA) and comply with all relevant legal provisions on data protection.
This Privacy Policy applies to all personal data you provide to us during registration, use of the platform, communication with our support team, and other activities related to cm2 services. It also applies to data we collect automatically when you browse our platform.
We understand that your trust is our most valuable asset. We are therefore committed to ensuring your data is managed responsibly, transparently, and securely. None of your information will be used for any purpose other than those stated in this policy without your prior consent.
Cm2 collects various types of personal data depending on how you interact with our platform. Below is a comprehensive overview of the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | KYC verification, legal compliance |
| Contact | Email, phone number | Communications, account notifications |
| Finance | Bank details, transaction records | Deposit & withdrawal processing |
| Technical | IP, device, browser | Security, fraud prevention |
| Usage | Game records, activity logs | Service improvement |
Every piece of data we collect has a clear and legitimate purpose. We do not use your data arbitrarily — every use is based on a valid operational need or a legal obligation we are required to fulfil.
Cm2 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations in which we may need to share your information:
We work with third-party service providers who assist us in operating the platform, processing payments, and providing technical support. All such providers are bound by strict data protection agreements and are only permitted to use your data for purposes we specify.
Cm2 may be required to disclose your data to the relevant authorities when required by law, court order, or a legitimate law enforcement agency. In such situations, we will notify you wherever possible unless doing so is prohibited by law.
If cm2 is involved in any merger, acquisition or asset sale, user data may be transferred as part of that process. You will be informed before your data becomes subject to a different privacy policy.
We invest seriously in security infrastructure to ensure your data is always protected against unauthorised access, loss, or destruction.
Cm2 retains your personal data for as long as your account is active or as long as required for the purposes stated in this policy. Financial transaction data is retained for a minimum of 7 years to meet legal and tax requirements. Once an account is closed, your data will be deleted or anonymised within a reasonable period, unless longer retention is required by law.
Under the Personal Data Protection Act 2010, you have certain rights regarding your personal data held by cm2. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any personal data that is inaccurate or incomplete.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances permitted by law.
You may request the deletion of your data when it is no longer required, subject to legal obligations.
The cm2 platform uses cookies and similar tracking technologies to enhance your experience, ensure security and analyse platform usage. Here is more information on how we use these technologies:
You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect platform functionality.
Cm2 does not target its services at individuals under the age of 18, and we do not knowingly collect personal data from minors. Our platform is intended solely for adult members who meet the minimum age requirement.
If we find that we have collected personal data from someone under the age of 18 without proper parental consent verification, we will immediately take steps to delete that data and close the relevant account.
Cm2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. Whenever we make significant changes, we will:
Continued use of the cm2 platform after the effective date of any changes constitutes acceptance of the updated policy terms. If you disagree with the changes, you should stop using the platform and contact us to close your account.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
You may also refer to Terms and Conditions us and the Responsible Gaming for more information on how we protect your interests.
We do not merely comply with the law — we go beyond the minimum requirements to ensure your privacy is consistently upheld.
All sensitive data is protected with the same 256-bit SSL encryption used by leading banking institutions. Your information remains unreadable even if intercepted by unauthorised parties.
Cm2 has appointed a dedicated Data Protection Officer (DPO) to ensure that all data handling practices comply with the PDPA 2010 and the latest international standards.
We only collect data that is genuinely necessary to deliver our services. No excess data is collected "just in case" — every data field has a clear and defined purpose.
Our security systems are regularly assessed by independent third-party auditors to identify and address any vulnerabilities before they can be exploited.
Through your account settings, you can easily manage marketing preferences, update personal information and control cookies. You are in full control of your own data.
In the event of any security incident involving your data, we are committed to notifying you within 72 hours — not waiting days or weeks.
Now you know how cm2 protects your privacy. Register a free account today and enjoy safe, fair and exciting online entertainment alongside hundreds of thousands of loyal cm2 members.