Great entertainment starts with good self-control. cm2 believes every member deserves to enjoy gaming in a safe, healthy, and fun environment — free from pressure and excessive risk. We are here for you, not just for profit.
At cm2, we understand that online gaming is an enjoyable source of entertainment for many Malaysians. Yet we also recognise that for some individuals, it can become a challenge if not managed well. That is why responsible gaming is more than a slogan for us — it is part of how we operate every day.
We invest in tools and systems that help our members stay in control. From daily deposit limits and weekly loss limits to session break options and full self-exclusion programmes — all of these are designed not to restrict your enjoyment, but to ensure your gaming experience remains positive in the long run.
We also train our support team to identify early signs of gambling problems and provide appropriate assistance without judgment. You can chat with us with full confidence — all conversations are confidential and we are here to help, not to penalise.
Every feature here is designed with one goal — to keep your gaming experience enjoyable, in control, and meaningful.
Set your own daily, weekly, or monthly deposit limits directly from your account settings. Limits take effect immediately and can only be decreased — increasing a limit requires a 48-hour waiting period for your protection.
You can set the maximum loss amount you are willing to absorb in a single day. Once this limit is reached, your account will not allow any new wagers until the limit period resets.
Set how long you want to play in a single session. When the time is up, the system will remind you and can be configured to log out automatically to prevent unintended extended play.
Need a short break? Activate Cool-Off mode for 24 hours, 72 hours, or 7 days. During this period, your account cannot be used for gaming. This option is easy to activate without contacting support.
For those who need a longer break, we offer self-exclusion ranging from 1 month to 5 years, or permanently. During this period, your account is fully blocked and you will not receive any marketing communications.
Our support team is specially trained to handle responsible gaming concerns. They can help you activate control tools, provide guidance, or refer you to external counselling professionals — without any judgment.
All of cm2's self-control tools are accessible directly from your account panel. No need to contact support for most settings — they are designed to be simple and immediate.
Access your cm2 account via the mobile app or official website.
Click the profile icon and select "Responsible Gaming Settings" from the menu.
Set deposit limits, time limits, a cool-off period, or self-exclusion based on your needs.
Settings take effect immediately. You will receive a confirmation via email.
Daily, weekly, and monthly deposit controls can be set separately or simultaneously. You are free to choose the amounts that suit your budget.
Takes effect immediatelySet a maximum single-bet amount and cumulative loss limit for a defined period to prevent impulsive decisions during play.
CustomisableA live session timer displayed directly within the game interface helps you stay aware of how long you have been playing — no more losing track of time.
Available in all gamesThe strictest option we offer — your account is fully blocked, all promotions are stopped, and your remaining balance can be withdrawn. This option cannot be reversed before the period ends.
Maximum ProtectionThe questions below are designed to help you assess your own relationship with gaming activity. This is not a clinical test, but it can be a useful starting point for self-reflection.
If you answered "yes" to three or more questions, we recommend reaching out to the cm2 support team or seeking professional counselling. Remember — asking for help is a sign of strength, not weakness.
Have you ever played longer or spent more money than you planned?
Do you play to escape problems, boredom, or feelings of discomfort?
Have you ever lied to family members or friends about your gaming activity?
Have you ever tried to borrow money or sell belongings to fund gambling?
Do you feel restless, irritable, or uncomfortable when trying to stop playing?
Has gaming affected your relationships, work performance, or financial health?
Have you ever tried to stop playing but failed despite your resolve?
Cm2 takes the protection of minors extremely seriously. Our platform is designed exclusively for individuals aged 18 and above.
Every new registration goes through a strict age verification process. We require valid identification documents to confirm that all members meet the minimum age requirement of 18 years.
We encourage the use of parental control software such as Net Nanny, Kaspersky Safe Kids, or built-in device parental controls to prevent children from accessing online gambling platforms.
If you suspect an underage person is using the cm2 platform, please report it to us immediately at [email protected]. We will investigate and take action within 24 hours.
We have compiled the most frequently asked questions about responsible gaming at cm2 to help you understand your rights and the options available to you.
Create a free account today and enjoy an entertainment platform that is not only fun, but also puts your safety and well-being first at every step.